Leads sit unprocessed overnight
An enquiry arrives at 11pm. Nothing happens until 9am — by which time some of them have already called a competitor.
02 n8n AI automation
Workflow automation that connects AI to your actual systems.
n8n is a workflow automation platform that connects applications, APIs and AI models into automated processes. We design, build and maintain those workflows — so a lead arriving at 11pm gets analysed, qualified, filed and answered before you open your laptop.
- Self-hosted or cloud — your choice
- Workflows documented and exportable
- No lock-in: you own what we build
The problem
Integration debt, quietly compounding.
Every tool you add creates another pair of systems that do not talk. The gap gets filled by a person, a spreadsheet, or nothing at all.
The CRM is always slightly out of date
Because updating it is a manual step at the end of a task everyone is already behind on.
Reports are rebuilt by hand
The same export, the same paste, the same formatting, every Monday morning, forever.
Point-to-point integrations you cannot see
A few Zapier tasks somebody set up years ago, running things nobody can explain or modify.
How it works
n8n AI Automation, in shape.
Example workflow — lead capture to first reply
- Trigger Lead form submitted
- AI step Analyse and score the enquiry
- Branch Qualified against your criteria?
- Action Create or update the CRM record
- AI step Draft a personalised response
- Notify Alert the right salesperson
Runs in seconds, at any hour. Every execution logged, with retries and failure alerts.
Our approach
Visual workflows you can actually read.
n8n's advantage is that the automation is a diagram, not buried code. Your team can see what runs, in what order, and where it failed — which matters far more six months later than it does on day one.
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Workflows as documentation
The diagram is the system. Anyone technical can open it and understand what happens.
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AI as a step, not the whole thing
A model handles the judgement in the middle — classify, summarise, draft — while deterministic steps handle the rest.
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Self-hosted where it matters
n8n can run on your own infrastructure, so sensitive data need not pass through a third-party automation vendor.
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Error handling built in
Retries, fallbacks and failure notifications, so a silent break does not go unnoticed for a week.
What's included
What we build in n8n.
Individual workflows or a connected set. Self-hosted or n8n Cloud — we will explain the trade-offs for your situation.
Workflow design
Mapping the process into triggers, steps, branches and failure paths before anything is built.
n8n setup and hosting
Self-hosted deployment on your infrastructure, or configuration on n8n Cloud.
API integrations
Connecting the applications that do not have an off-the-shelf node, through their REST APIs.
AI-powered steps
LLM calls inside a workflow for classification, extraction, summarisation and drafting.
Lead processing pipelines
Capture, enrich, score, route, notify and respond — automatically and immediately.
CRM automation
Keeping records synchronised across systems without a manual update step.
Data workflows
Scheduled extraction, transformation and loading between platforms and reports.
AI content workflows
Drafting pipelines that generate, format and queue content for human review before publishing.
Error handling and alerting
Retries, fallbacks and notifications so failures surface immediately.
Documentation and handover
Written documentation of every workflow so your team can maintain or extend it.
Use cases
Workflows businesses run.
Realistic examples. What fits your business depends on your data and process — that is what the first call establishes.
Lead capture to first reply
Form submission triggers enrichment, AI qualification against your criteria, CRM creation, a drafted personalised response and a notification to the right salesperson.
Quote follow-up
Quotes unanswered after a set period trigger a drafted follow-up for review, and a task for the account owner.
Invoice processing
Incoming invoice PDFs are read, fields extracted, validated against purchase records, and routed for approval or flagged.
Review monitoring
New reviews across platforms are collected, sentiment classified, negative ones escalated immediately with context.
Content pipeline
Draft generated from a brief, formatted, checked against brand rules, and queued for a human to approve before it publishes.
Weekly reporting
Data pulled from several platforms, combined, summarised by a model, and delivered as a readable brief.
Technology
What we connect.
Tools we actually use. If your stack needs something not listed, ask — we will tell you honestly whether we can integrate with it.
Automation platform
n8n (self-hosted)n8n CloudWebhooksScheduled triggers
AI services
LLM APIsText classificationData extractionSummarisation
Business platforms
CRM systemsEmail & SMSGoogle WorkspaceMicrosoft 365Accounting tools
Data
REST APIsMySQLPostgreSQLGoogle SheetsCSV pipelines
Outcomes
What automation returns.
Response time measured in seconds
Enquiries handled the moment they arrive, including nights and weekends.
Data that stays in sync
No end-of-day update step to forget, so records stay accurate.
Manual reporting eliminated
Reports assemble themselves on schedule instead of consuming a morning.
Control over where data goes
Self-hosting keeps sensitive records inside your own infrastructure.
Processes you can see
Automation that is legible to your team rather than a black box.
Cheap to change
Adjusting a workflow is editing a diagram, not commissioning a development project.
How it runs
From manual process to running workflow.
Seven stages. Nothing touches live systems until it has been tested against real cases.
01
Discover
Watch the process as it actually happens and note every exception.
02
Plan
Workflow diagram, integration points and failure handling agreed before building.
03
Build
Workflow constructed and tested against sample data in isolation.
04
Integrate
Connected to live systems, read-only first where possible.
05
Test
Run in parallel with the manual process and compare outputs.
06
Launch
Cut over with alerting configured and a documented rollback.
07
Improve
Monitor runs and failures, extend once it is stable.
Questions
About n8n ai automation.
If yours is not here, ask us directly — you will get a straight answer rather than a sales call.
n8n is a workflow automation platform. You build processes as a visual diagram of connected steps — a trigger, then actions across different applications and APIs, with branching and error handling. It can call AI models as steps within a workflow, which is what makes it useful for automation that needs judgement in the middle.
No. We are not an n8n partner, reseller or certified provider, and we do not claim any affiliation with them. n8n is software we build with because it fits this kind of work well.
Self-hosting keeps your data inside your own infrastructure and has no per-execution cost, but you carry the hosting and updates. Cloud removes that maintenance for a subscription. If you handle sensitive customer data, self-hosting is usually the better answer. We will set up either.
Zapier is simpler for basic two-app connections. n8n handles branching logic, loops, error handling and custom code far better, can be self-hosted, and does not price per task in the same way — which matters once volume grows. For simple automation Zapier is fine and we will say so.
We build in retries, fallback paths and failure notifications, so a break surfaces immediately rather than being discovered a week later. Every run is logged with the data that caused it.
Yes, and that is part of the point. Workflows are visual and we hand over written documentation. If you would rather we maintain them, that can be an ongoing arrangement — but you are not locked in.
Related AI solutions
These are usually built together.
Most projects combine two or three — an agent that runs on n8n workflows, or a chatbot that hands to a custom system.
Describe one process you repeat every week.
We will map it into a workflow and tell you what it takes to automate — and whether it is worth it.