Microsoft 365 administration

Microsoft 365, configured the way it was meant to be.

Powerful, and easy to misconfigure. We handle tenant setup, migration, identity and access, device management and the day-to-day administration — including Intune, Exchange Online, Windows Server, VMware and SCCM where your environment needs them.

  • Security baseline applied, not assumed
  • Migration with no mailbox left behind
  • Ongoing admin or a clean handover
TechZilla Microsoft 365 administration and cloud management

The problem

Most 365 tenants are running on their setup-day defaults.

It works, so nobody revisits it. The gaps only become visible when something goes wrong, and by then the gap has been open for years.

Multi-factor authentication is optional

Enabled for some people, skipped for the ones who found it annoying — usually the ones with the most access.

Former staff still have access

Accounts never disabled, shared mailboxes still forwarding, and licences still being paid for.

Nobody manages the devices

Company mail on personal phones with no policy, no encryption requirement and no way to wipe a lost device.

You are paying for the wrong licences

Premium seats for people who need basic ones, and basic seats for people missing features they need.

Our approach

A security baseline, then the boring discipline of keeping it.

Most of the value here is not clever. It is conditional access configured properly, joiners and leavers handled consistently, devices enrolled, and licences reviewed quarterly instead of never.

  • Identity secured first

    MFA enforced, conditional access policies applied, admin roles reduced to who genuinely needs them.

  • Devices enrolled and managed

    Intune policies for encryption, compliance and remote wipe across company and personal devices.

  • Mail protected properly

    Anti-phishing, spoofing protection, SPF, DKIM and DMARC configured and verified.

  • Licences reviewed regularly

    Right tier for each role, unused seats reclaimed, cost reported rather than assumed.

TechZilla managing Microsoft 365 identity and device policies

What's included

What we handle.

One-off projects, a security remediation, or ongoing administration as a monthly service.

01

Tenant setup and configuration

New tenant build with a security baseline applied from the start rather than retrofitted.

02

Email and data migration

Mailboxes, files and calendars moved from an existing platform with minimal disruption.

03

Identity and access management

Entra ID, MFA, conditional access, role assignment and joiner-mover-leaver processes.

04

Intune and device management

Enrolment, compliance policies, application deployment and remote wipe capability.

05

Exchange Online security

Anti-phishing and anti-spoofing, mail flow rules, SPF, DKIM and DMARC.

06

SharePoint and Teams governance

Site structure, sharing policies and permission models that do not sprawl.

07

Backup and retention

Retention policies and third-party backup, because native retention is not a backup.

08

Windows Server and virtualization

On-premise and hybrid environments, including VMware and SCCM where present.

09

Licence optimisation

Right-sizing subscriptions across your users and reclaiming what is not being used.

10

Ongoing administration

Day-to-day user management, support and monitoring on a monthly basis.

Outcomes

What proper administration gives you.

A materially harder target

Enforced MFA and conditional access remove the overwhelming majority of account compromise attempts.

Licence spend you can justify

Right-sizing typically finds savings in the first review, often enough to cover the engagement.

Onboarding that takes minutes

Consistent joiner and leaver processes instead of a checklist someone half-remembers.

Control over company data on personal phones

Device policies mean a lost phone is an inconvenience, not an incident.

Recoverable from mistakes

Proper backup and retention means a deleted mailbox or ransomware event is survivable.

Someone to call

Day-to-day admin handled by people who know your tenant, rather than a general support queue.

How it runs

Review, secure, migrate, maintain.

Scope and price agreed in writing before anyone starts building.

01

Discover

Tenant review — configuration, identity, devices, licensing and mail security as they stand today.

02

Strategy

Findings and a prioritised remediation plan, with licence recommendations and costs.

03

Build

Baseline applied, policies configured, devices enrolled, migration prepared.

04

Launch

Cutover with user communication and support through the transition.

05

Grow

Ongoing administration, quarterly licence review and monitoring.

Questions

About microsoft 365 administration.

If yours is not here, ask us directly — you will get a straight answer rather than a sales call.

Ask a question

Yes. Mail, calendars, contacts and files migrate across. We run it in stages with a defined cutover so people are not locked out mid-day, and keep the old environment available until everything is verified.

Not in the way most people assume. Retention policies and the recycle bin help with accidental deletion within a window, but they are not a backup and will not save you from ransomware or a malicious deletion discovered late. We recommend third-party backup and will explain exactly what native retention does and does not cover.

It depends on whether you need device management and advanced threat protection. Premium includes Intune and Defender features that matter if staff use personal devices or you handle sensitive data. Standard is enough for a small team on managed desktops. We work it out per role rather than buying one tier for everyone.

Either. Some clients want a one-off remediation and a documented handover. Others want us handling day-to-day administration monthly. Both are fine, and the documentation is the same either way.

Hybrid environments are common and we work with them — Windows Server, Active Directory, VMware and SCCM alongside the cloud tenant. We will also tell you honestly which parts are worth keeping on-premise.

Planned properly, most users notice a password prompt and a short mail delay. We migrate in batches, communicate timing in advance, and keep support available through the cutover window.

Find out what your tenant is actually configured to do.

A review of identity, devices, mail security and licensing — with the findings written down and handed over.

admin@techzillausa.org Kingwood, TX — serving clients nationwide