Privacy Policy – TechZilla Digital Solutions LLC

TechZilla Digital Solutions LLC (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard your information when you visit our website https://techzillausa.org and engage with our services, including SMS communication through RingCentral.

Information We Collect

We collect personal information directly from you, such as:

• Contact Information: Name, email address, phone number.
• Service Information: Details related to your projects, consultations, and support requests.
• Usage Information: Data related to your interactions with our website and services.
• SMS Communication Data: When you interact with us via SMS, we may collect your phone number, message content, and other related metadata.

How We Use Your Information

Your personal information is used for:

• Providing and improving our services.
• Communication, including scheduling appointments, sending updates, and responding to inquiries.
• Marketing and promotional messages (if you have opted in).
• Compliance with legal obligations and protecting our legal rights.

Information Sharing

We do not share your personal information with third parties for marketing purposes. We may share your information with:

• Service Providers: Third-party vendors providing services on our behalf, such as payment processors, hosting providers, and communication platforms like RingCentral.
• Legal Requirements: When required by law or necessary to protect our rights.

SMS Consent

By opting into SMS communications from TechZilla Digital Solutions LLC, you agree to receive SMS messages related to:

• Appointment scheduling and reminders.
• Service updates and project notifications.
• Promotional offers and marketing messages.
• Billing and account notifications.
• General customer support.
• Message frequency may vary. Message and data rates may apply.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. You will receive a confirmation message, and no further messages will be sent to your number unless you opt back in.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

Your Rights

You have the right to:

• Access your personal information.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal information, where applicable.
• Opt out of marketing communications at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.